Contact GreenPal Customer Service
How to Reach a Person at GreenPal
Verified Contact Information
Toll-Free Number:
-
1-866-798-4485
GreenPal Emails:
Customer Service
GreenPal Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular GreenPal Phone Number
1 (866) 798-4485
Average Hold Time
Less than 1 minute
Average Calls duration
2 minutes
Most Popular GreenPal Email Address
support@yourgreenpal.com
GreenPal Live Agent Availability
33% of callers successfully reach a real person
Issue Resolution Rate
Low (8% reported full resolution)
Call Volume by Day
View full overview ›
GreenPal Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular GreenPal Phone Number | 1 (866) 798-4485 |
| Average Hold Time | Less than 1 minute |
| Average Calls duration | 2 minutes |
| Most Popular GreenPal Email Address | support@yourgreenpal.com |
| GreenPal Live Agent Availability | 33% of callers successfully reach a real person |
| Issue Resolution Rate | Low (8% reported full resolution) |
| GreenPal Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 83% phone, 17% email |
| Common Reasons for Contact | Request for information, account, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to GreenPal | Address or zip code, first and last name or phone number |
Call Volume by Day
Contact Information
GreenPal Website:
GreenPal Help Center:
Corporate Office Address:
GreenPal Co.
1312 5th Avenue North
Nashville,
Tennessee
37208
United States
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 5:00pm Central Time
Summary of GreenPal Customer Service Calls
671
TOTAL
CALLS
CALLS
01:56
AVG CALL
DURATION
DURATION
8%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call GreenPal?
Request for Information Question:
- “I need to know the schedule i have on file i dont see it when i log in”
- “To find out more info about your services”
- “I am a vendor with greenpal, and I would like to find out why my app is been canceled for a while ago”
Account Question:
- “Can’t log in”
- “My account is locked”
- “I can’t access my stripe account”
Payments and Charges Question:
- “Payment and scheduling”
- “Non payment”
- “Not paid in full for last week service”
Activation/ Cancellation Question:
- “Cancel greenpal services”
- “Cancel order”
- “Cancellation and issue”
Product/ Service Question:
- “Upset”
- “Damage to ac unit”
- “I have problem with my app”
Staff Question:
- “I'm a lawn service owner, I'm trying to get more jobs cutting Lawn”
- “My service”
- “Someone serviced my property”
Employment Question:
- “Can't accept job on app”
- “Complete job”
- “Job completion”
Website/ Application Question:
- “I am having trouble with the app. I was using the app last year with no problems. When I setup service with the same person it worked. The i received a message that his LLC was removed. Three offers. I chose a $38 dollar price.”
- “To fix app and see how much it cost for mowing service”
- “Cant download app”
Cards Question:
- “Declining card for service”
- “Would like to change credit card on account”
- “Remove card”
Return/ Replace Question:
- “Change address and card number”
- “Change of addresses”
- “Im trying to change my banking information”
Shipping and Delivery Question:
- “I did not get paid”
- “No lawn specialist arrived”
- “Did not get paid for a leaf clean up?”
Refund Question:
- “Refund”
Other Question:
- “Need to switch emails”
- “Customer mowing price issue”
- “An estimate for1.Vegetation cutting and trimmin 2.Debris, leaves, and junk removalg”
Compare GreenPal Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
GreenPal